Professional Summary
Results-driven Learning & Development Manager with dual expertise in instructional design (M.Ed., 4.0 GPA) and technical AI workflows (hands-on developer experience shipping production apps using Gemini Pro/Flash, Copilot, and LLMs). Proven track record of designing progressive learning journeys and delivering interactive training at scale (100–150+ participants) that turns complex technical concepts into accessible, role-relevant business use cases. Expert in prompt design patterns, workflow integration, and guiding organizations through responsible AI usage (addressing hallucinations, bias, and data privacy). Strong background in adult learning methodologies, microlearning, simulation-based training, and rubric-based outcomes assessment.
Core Qualifications
Instructional Design & AI Curriculum Development
- Designed structured learning paths, microlearning modules, and interactive workshops translating complex generative AI concepts (large language models, agentic systems) into practical business workflows.
- Created scenario-based learning exercises and role-specific training content demonstrating AI applications for business functions (recruiting, compliance, operations, and instructional design).
- Incorporated critical guidelines on responsible AI governance, covering data privacy, output verification, risk mitigation, and security-flaggable anomalies.
Generative AI & Prompt Engineering Expertise
- Evaluated, benchmarked, and directed 5+ generative AI models (Gemini Pro, Gemini Flash, Claude, GPT) for code syntax, logic evaluation, and text generation in a production-level environment.
- Expert in advanced prompt engineering, prompt template design, workflow automation, and auditing AI outputs for factual errors, structural integrity, and logic consistency.
- Built and deployed an educational app (React/TypeScript/Capacitor) using AI-augmented collaboration pipelines, dealing directly with payment structures (RevenueCat SDK) and API integrations.
Training Delivery, Facilitation & Enablement
- Facilitated interactive instructor-led workshops, live training webinars, and practice labs for varied audience sizes (up to 150+ participants) and levels of seniority.
- Established sustainable post-training reinforcement programs, including virtual office hours, coaching sessions, documentation wikis, and cheat sheets to support ongoing tool adoption.
- Conducted educational content audits across 583 target concepts, designing information taxonomies to streamline instructional delivery.
Professional Experience
NYC Department of Education
September 2023 – Present
- Lead the design, development, and delivery of large-scale professional training programs for 100–150+ participants per cycle, coordinating program operations from schedule management to milestone tracking.
- Establish outcome-oriented evaluation strategies, applying structured rubrics and participant assessment methodologies to evaluate training effectiveness and scale program impact.
- Coordinate session operations across 20–40+ training sessions per cycle, managing virtual learning environments (MS Teams), scheduling databases, and participant tracking sheets (100% compliance record).
Independent (Deen Detectives)
August 2023 – Present
- Designed, developed, and launched a localized, cross-platform educational application (React, TypeScript, Capacitor) on the Apple App Store and Google Play, managing full-lifecycle validation.
- Evaluated 5+ generative AI models (including Gemini Pro, Gemini Flash, and Claude) to build custom prompt libraries, benchmark output quality, and design optimized workflows that sped up production.
- Wrote and published comprehensive technical walkthroughs and troubleshooting documentation, translating complex deployment, SDK (RevenueCat), and system integration concepts into accessible training content.
- Audited 583 localized content modules across 10 languages (Arabic, Spanish, French, etc.) to ensure cultural accuracy, and designed a spacing framework to solve compound-word rendering bugs in the UI.
NYC Department of Education
November 2021 – Present
- Developed microlearning modules, curriculum plans, and simulation activities, utilizing adult learning methodologies (differentiated instruction, experiential learning) to maximize student engagement.
- Analyzed real-time learning metrics and comprehension signals for groups of 30+ daily, providing constructive feedback and adapting instructional content dynamically to address knowledge gaps.
Brooklyn College Psychology Department
March 2019 – January 2020
- Conducted rigorous data cleaning, validation, and analysis for behavioral study datasets, identifying logic discrepancies and establishing quality standards for research integrity.
Education
Master of Education (M.Ed.) — Curriculum Development & Pedagogy | GPA: 4.0
September 2022 – December 2024
Graduate Studies — Counseling Psychology (24 credits, focusing on behavioral frameworks) | GPA: 4.0
July 2021 – July 2022
Bachelor of Science (B.S.) — Psychology | GPA: 3.83 | Magna Cum Laude
August 2017 – May 2021
Skills & Technologies
AI Technologies & Methodologies: Prompt design patterns, Gemini Pro/Flash, Microsoft Copilot, LLM benchmark evaluation, AI-enabled workflow integration, responsible AI principles (hallucination audit, bias detection, data privacy)
L&D & Instructional Design: Adult learning theory, microlearning, simulation/experiential learning design, training program management, rubric-based outcome metrics, curriculum mapping, post-training support systems (coaching, wikis)
Development & Platforms: JavaScript/TypeScript, React.js, Capacitor (hybrid iOS/Android), RevenueCat SDK, SQL (PostgreSQL), Git/GitHub, Xcode, Android Studio, MS Teams, Excel (advanced database functions)
Languages: English (native), Arabic (transliteration & content curation), Urdu/Hindi (conversational), Tajik (working proficiency)